Shipping Policy

 

1. Shipping Method

  • All Orders will be delivered within 5-6 days, shipped through registered domestic courier companies and/or India Post (Speed Post) services only.

  • We currently deliver products only within India. 

2. Order Processing Time

  • Orders are shipped within 3 working days from the date of order placement and successful payment.

  • In case of any delay due to unforeseen circumstances or based on the delivery date agreed at the time of order confirmation, we will communicate the same to you.

  • Shipping timelines are subject to courier company and postal authority norms.

3. Delivery Address

  • Orders will be delivered to the shipping address provided by the buyer at the time of purchase.

  • Please ensure that the shipping address and contact details are accurate to avoid delays or failed deliveries.

4. Order Confirmation

  • Once your order is shipped, you will receive a confirmation email on the registered email ID provided at the time of account creation or purchase.

  • You may also receive tracking details, if applicable, to monitor the status of your shipment.

5. Shipping Charges

  • Any applicable shipping charges will be clearly communicated at the time of checkout.

  • Shipping charges, if levied, are non-refundable in case of returns or cancellations after dispatch, except in cases where the return is due to a defective or incorrect product.

6. Delay & Liability

  • We strive to ensure timely delivery; however, delays may occur due to factors beyond our control, such as courier delays, natural disasters, or unforeseen logistical challenges.

  • Milau and DYP Cosmetics Private Limited shall not be held liable for any delay in delivery caused by courier companies, postal services, or other third parties.

If you have any questions regarding these Terms & Conditions, please contact us at:

Milau
Website: www.milau.in
Email: support@mialu.in
Phone: +91 9327393272